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Angry customer yells at Dell Sevice Rep.

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Angry customer yells at Dell Sevice Rep. Rep stay calm, FUNNY! What the Reps have to deal with sometimes is rediculious.

Etiketat: Angry Customer Dell Fights Rep Service Yells
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top-6-ways-to-get-an-angry-customer-to-back-down.htmltop-6-ways-to-get-an-angry-customer-to-back-down.htmltop-6-ways-to-get-an-angry-customer-to-back-down.html
Top 6 Ways to Get An Angry Customer to Back DownFunny Dell Customer Service CallAngry Customer
top-6-ways-to-get-an-angry-customer-to-back-down.htmltop-6-ways-to-get-an-angry-customer-to-back-down.htmltop-6-ways-to-get-an-angry-customer-to-back-down.html
Top 6 Ways to Get An Angry Customer to Back DownFunny Dell Customer Service CallAngry Customer


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Komentet: Shfaqi || Fshehi
Komentet per kete video ne YouTube
lol in the end its ... ( 2 weeks ago by DJJohndice)
lol in the end its all served.
LMFAO!!!!!!!!! ( 2 weeks ago by runescapejake)
LMFAO!!!!!!!!!
he is such an idiot ( 2 weeks ago by dougla5man100)
he is such an idiot
hahaha hold down ... ( 2 weeks ago by hymers01)
hahaha hold down the power button for 10seconds...(sigh) your an ass hole! lmao
How could the guy ... ( 2 weeks ago by DominicMetal1979)
How could the guy keep from laughing? I would have kept asking him more and more questions.
HAHAHA!
obviously that guy ... ( 1 week ago by egeneral27)
obviously that guy doesn't know much about computers...
I really hate it ... ( 1 week ago by JayT98)
I really hate it when they pass you around like a cheap hore then each agent ask you for all your information. I honeslty feel like i'm getting fucked. Each time. Customer service could be handled so much better than what it is today. its these cheap american corporate greedy pigs that try to turn human beings into money making machines when answering the phone. The agent could have simply said,..try pushing and holding the power button sir while I get some information about your account.
No idiot. People ... ( 1 week ago by JayT98)
No idiot. People just hate being passed around gettng asked the same questions over and over again without anything getting resolved. FUCK YOU CS people. I'm wouldn't be surprised if 1 CS agent isn't shot anually. especially with the economy like it is. People don't have time for your rediculous robotic crap. And it makes you look less and less like a human being and more and more like a corporate puppet. FIND ANOTHER JOB
i had the same ... ( 1 week ago by svetlanabulj)
i had the same problem with OPTUS, i called them 23 days in a row, sometimes 2-5 times a day and waiting on hold wasn't the major problem, it was that they didn't resolve the issue i had the first time i called, they kept doing the same thing and just asking me the same questions -doing some stupid tests that i've done like every time. and every time they'd be like "your filter is faulty, we'll send you a new one" i have 18 filters in my house now -apparetnly they're all faulty. i gave up.
" what the hells ... ( 1 week ago by ismokegreentrees)
" what the hells the fuck is wrong with this thing"
Is that pissed off ... ( 5 days ago by TGFTH)
Is that pissed off old fart sounds like the guy talk shit about the Jimmy Dean sausage guy? jezz I guess eating shit load of meat does loose your temper
Thats a great thing ... ( 5 days ago by agafaba)
Thats a great thing to say, but I would like to see how you feel if all you got was a robot and no CS people.
Or when you or someone you know decided to look for a job but every CS person was laid off and looking for one too.
I used to do CS, and its one of the worst jobs ever... because of customers. I can give you some steps for good customer service.
1. dont assume they are wrong.
2. Dont call to argue
3. dont fight over giving some information and make a 30 sec process take hours.
Are you kidding me? ... ( 4 days ago by JayT98)
Are you kidding me? You think it should be on your terms? The customer is always right remember? You are simply the punching bag for the customer becuase the owner or corporates don't want to deal with customers. You know why? Because they know that at some point they will screw the customer. So they hire you to be the face that gets slapped. Nothing is on your term with that job. You're a puppet. The best thing you can do is
1. see it from the customers point.
2. Help them best ... ( 4 days ago by JayT98)
2. Help them best you can
3. Don't take it personal. They are not angry at you, they are angry with the company.
Much can be resolved with understanding and compassion for the customer. The customers complaing should never divert from the company to the company's customer support. Because if it does, then that means you share the blame. You become part of the problem and not the solution.
This guy has had ... ( 4 days ago by myview28)
This guy has had enough. I got irritable with a web service tech a little while ago. Computers drive you mad sometimes.
The phone-guy is being difficult - he's got his voice in neutral and he's patronizing. Dell are crap.
oh gosh.. he never ... ( 3 days ago by talatsmum)
oh gosh.. he never tried holding it down... mannnn...
The CSR is correct ... ( 3 days ago by Mirthless79)
The CSR is correct in asking him to verify the address, he could be anyone. And he's also a despectful retard, thats pissed cuz he cant use his 60 yr old mothers computer!
HE IS A FAG!
When I was a CSR ... ( 3 days ago by Mirthless79)
When I was a CSR and someone had this type of attitude, 1st you never repeat your name and 2, you never argue, just hang up and if they did catch yer name, you just tell your Super that the connection was bad and you told him, or you tell em the truth; He's being an angry asshole!
Haha. "What do i ... ( 2 days ago by TBraysWS08)
Haha. "What do i gotta do rip the damn battery out the back of it?"
wat an asshole ( 2 days ago by dannyc9997)
wat an asshole
lol. everyone says ... ( 2 days ago by TBraysWS08)
lol. everyone says that i think it's the funniest thing on youtube.
samuel jackson neva ... ( 2 days ago by LGDL24)
samuel jackson neva liked DELL mch
I totally ... ( 1 day ago by atomicpuppet)
I totally understand this guy, EVERY TIME I have problems with any of my electronics (mostly when my internet goes out, or when my cell phone has a problem) it takes forever for me to get on the line with somone.
I don't act like this guy, but sometimes I really want too.
This guy is loving ... ( 1 hour ago by nightwolf117610)
This guy is loving this. LOL I'd egg him on, too, cause he doesn't seem that smart.



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